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Delivery Information
Here at Zest Beauty, we offer our customers FREE worldwide shipping on orders that meet a certain threshold. However, if you would prefer to track your order or simply can't wait for it to arrive, we have a variety of delivery options available. To learn more about the delivery services offer in your country, please see below.
United Kingdom & Channel Islands
*Please allow 14 working days from dispatch of your order before notifying us of any late deliveries*
| Standard Economy Shipping | Usually within 3-9 working days after dispatch.* | £3.95 (Free for orders above £25) |
| First Class Priority Shipping | Usually within 1-7 working days after dispatch.* | £3.99 |
| UK Tracked Priority Shipping | Usually within 1-7 working days after dispatch.* | £4.95 |
Europe & Rest Of The World
*Please allow atleast 25 working days from dispatch of your order before notifying us of any late deliveries*
| Europe | ||
|---|---|---|
| International Untracked Standard | Usually within 7-14 working days after dispatch.* | £10.75 |
| International Tracked Priority | Usually within 5-14 working days after dispatch.* | £17.20 |
| Rest Of World | ||
|---|---|---|
| International Untracked Standard | Usually within 7-14 working days after dispatch.* | £14.05 |
| International Tracked Priority | Usually within 5-14 working days after dispatch.* | £20.60 |
Please note the following
- Working days are defined as Monday - Friday (Excluding bank and public holidays).
- All delivery timescales are approximate and subject to availability. The precise timing of delivery cannot be specified.
- When Purchasing a Non Trackable shipment, you will not be provided with a tracking number.
- All deliveries are through Royal Mail and some deliveries may require a signature.
- Zest Beauty is not eligible to issue a refund for any custom fees that you may be charged. The value of customs charges can vary depending on your country's restrictions and/or rules.
- Customers are highly advised that we are unable to send any of the following products to Nothern Ireland, Channel Islands, Scottish Islands and to all international customers:
- aersols
- nail polish
- perfume/aftershave
Restrictions
Due to brand restrictions we unfortunately can’t offer all brands to every location, see below for restrictions.
Medik8, ANP, Jane Iredale, Dermalogica, T3, SkinCeuticals – Can only be shipped within the EU.
Kneipp – Can only be shipped within UK & Ireland.
Murad – Cannot be shipped to New Zealand.
Availability
In the event of an item being out of stock we will send your order and refund the out of stock item if it is unlikely to be back in stock in a reasonable amount of time. Alternatively, we may at our discretion hold the order until complete if the delay is likely to be no more than a few days, we will inform you of this via email if necessary and advise on the estimated time delay.
We want to let you know your order may be sent in multiple packages. If your order qualifies for a free gift, please make sure to add it to your shopping cart to ensure it is included in your shipment. Please note that once an order has been placed, it cannot be altered or have any additional prices added.
Delivery
Here at Zest Beauty, we prioritize a safe and secure delivery of your order. We use Royal Mail for all our deliveries, however, some may require a signature. If you happen to miss the delivery, please don't hesitate to contact our team at customerservices@zestbeauty.com.
If Royal Mail has recorded an attempted delivery, you will be provided with a "Something For You" card with details on how to collect your delivery. Failure to collect from Royal Mail within 18 working days, your delivery will be returned back to us. We will always notify you via email. We regret that we cannot be held responsible if the carrier has failed to notify you of an attempted delivery.
Custom Charges
Additional shipping charges will apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including customs duties, and excise duties.